The Changing World and The Treatment Room with Me
Amid the Covid-19 outbreak during 2019-2020, most of the United States shut down for a period of time. In the state of Idaho, Governor Little officially closed down the state to non essential businesses on Wednesday, March 25th. This included hair salons, nail salons, and spas. As we will soon be headed back to the treatment room, I wanted to share a couple of highlights of what will be different with me.
For starters, as an esthetician, in order to get licensed through the state, there are 2 tests that must be taken. The first is a written test that is a variety of all of the information that has been learned during the classroom setting and through the textbook and workbook. The second is a practical exam. Although there are a couple of facial and waxing type things that you do with the mannequin head, the majority of that test is regarding cleaning and disinfecting. The proctor is there to make sure that we are equipped to keep our clients (and ourselves safe.)
I pride myself in keeping a tidy and well organized spa room. I wipe down surfaces, use the proper cleaning products and make sure that hand washing and hand sanitizer is used every time with every client. With the Covid-19 concerns, rest assured that the cleaning and disinfecting protocols have been stepped up even further with your safety in mind. The protocols will be displayed in the room.
What to expect when coming in for your appointment?
Clients will be asked to wait in their vehicles and to text me when you arrive. I will respond when the treatment room is ready for you. Upon arrival, please use the hand sanitizer. The linens from the table have been removed for waxing, lash lifting, and for express facials. Gloves are always worn for waxing services and will be worn for any service if you would like. For the clinical and signature facials, the linens will be set up just for you. All bedding will be changed in between clients. There is a new plastic tote basket that I will ask you to use for your belongs. This will make it easier for me to clean and disinfect between appointments. A mask will also be worn if requested.
The check out process
I accept cash and credit/debit cards. Since my phone is used for the check out process, I will have you lay down your card on the table so that I can type in the information. From there, I will ask you if you wish to leave a tip that day, and if so how much you would like to use. As time permits, we will also reschedule your appointment. If time is limited, I will contact you after clients for that day to reschedule for the next day.
As always, the customer service you have grown to expect and love will be top notch. For me, it's always about the experience... the conversations that we have, kicking your feet back, and relaxing as I help you with your skin care needs. If you have questions or suggestions, please know my door is open. Thank you for your business and I can't wait to see you once again at Essential Esthetics by Zoey.
Don't forget to
Breathe. Let Go. Relax.
Zoey Jolley, LE